Saturday, July 11, 2009

boy scouts should do manager training

It is unacceptable for KFC to not have biscuits. Furthermore, it's absurd for Subway to run out of bread. But when Starbucks had a sign saying they couldn't serve coffee because the machine was down, I thought it was the end of times.

Fundamental rule for owning and operating a "fast-food" business - or any business for that matter - be prepared.

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